Customer Service
Shipping and Delivery
Kara Sardegna® delivers all over the world by courier ()
The delivery expenses are calculated when the order is being made and it is contextual to the place of delivery, the weight and method of transportation (by air, by surface).
With a minimum order, a small discount is available.
An additional expense of € 5,50 is due for the payments made on delivery.
The times of delivery, following the shipping, are of 3-4 working days in Italy and from 6 to 8 working days in Europe and all over the world.
Shipping costs and any customs fees and duties are not subject to reimbursement.
We recommend to always check the number and the integrity of the parcels. In case of anomalies or damages, the complaint has to be done immediately to the courier which will inform us of the event.
The expenses for the replacement and delivery will be debited to Kara Sardegna®.
Kara Sardegna® declines any responsability regarding a damaged parcel accepted and not verified in front of the courier.
In this case, our Customer Service will contact you.
Maximum Rates for Italy, San Marino and the Vatican City.
| Method of transportation | 0 - 10 (Kg) | 10,01 - 30 (Kg) | 30,01 - 60 (Kg) |
|---|---|---|---|
| By surface(1) | € 9,99 | € 10,99 | € 19,00 |
Other shipping servicies (only for Italy)
| Type | Rate |
|---|---|
|
Delivery by appointment It makes it possible for you to send your shipment on the exact day and time agreed upon with the addressee. Allowing the utmost convenience and flexibility, you can arrange the appointment for delivery within 5 working days of the parcel's arrival at the relative office. |
€ 4,99 |
|
To the floor Ideale per effettuare consegne direttamente al piano del destinatario, sia esso un privato o un'azienda. Al Piano è utile nei casi in cui il destinatario abbia difficoltà a raggiungere il piano strada o quando la merce recapitata sia pesante o composta da più colli. |
€ 6,99 |
|
Fresh supply Shipped with temperature controlled transportation. |
€ 19,90 |
International Maximum Rates
| European Union | 0 - 10 (Kg) |
10,01 - 20 (Kg) |
20,01 - 30 (Kg) |
30,01 - 50 (Kg) |
50,01 - 80 (Kg) |
|---|---|---|---|---|---|
| Belgium, Germany, Luxembourg, Monaco, Netherlands. | € 39,99 | € 49,00 | € 49,00 | € 61,99 | € 98,00 |
| Bulgaria, Croatia, Republic of, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Malta, Poland, Romania, Slovakia, Slovenia. | € 40,00 | € 49,00 | € 49,00 | € 72,49 | € 101,49 |
| Austria, Denmark, Finland, France, Greece, Ireland, Portugal, Spain, Sweden. | € 39,99 | € 51,50 | € 55,00 | € 81,00 | € 100,99 |
| Rest of the world | 0 - 10 (Kg) |
10,01 - 20 (Kg) |
20,01 - 30 (Kg) |
30,01 - 50 (Kg) |
50,01 - 80 (Kg) |
|---|---|---|---|---|---|
| Liechtenstein. | € 40,00 | € 49,00 | € 49,00 | € 72,49 | € 101,49 |
| China, Hong Kong, India, Qatar, Singapore. | € 49,96 | € 93,88 | € 130,48 | € 167,02 | € 167,08 |
| Switzerland, United Kingdom. | € 73,26 | € 49,28 | € 77,34 | € 97,22 | € 97,22 |
| Bahrain, Bangladesh, Bhutan, Brunei Darussalam, Burma, Cambodia, Egypt, Israel, Japan, Jordan, Kuwait, Laos, Lebanon, Nepal, Oman, Pakistan, Palestine, Saudi Arabia, Sri Lanka, Syria, United Arab Emirates, Yemen. | € 79,30 | € 113,46 | € 225,70 | € 236,68 | € 280,60 |
| Anguilla, Antigua and Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Bonaire, British Virgin Islands, Cabo Verde, Chile, Colombia, Costa Rica, Curaçao, Dominica, Ecuador, El Salvador, French Guiana, Grenada, Guadeloupe, Guatemala, Haiti, Honduras, Martinique, Netherlands Antilles, Nicaragua, Panama, Papua New Guinea, Paraguay, Peru, Saba, Saint Barthelemy, Saint Eustatius, Saint Kitts-Nevis, Saint Vincent and the Grenadines, South Africa, Suriname, Turks and Caicos Islands, Uruguay, Venezuela, Virgin Islands (U.S.). | € 79,30 | € 128,10 | € 164,70 | € 247,66 | € 280,60 |
| Benin. | € 170,80 | € 244,00 | € 390,40 | € 542,90 | € 542,90 |
Placed
In process
Dispatched
Cancelled by customer
Cancelled by Kara Sardegna